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Are you ready for the digital disruption in dispute resolution? Do you have the skills and knowledge to conduct and manage negotiations, mediations, and arbitrations using new technologies and online platforms? Do you grasp the opportunities and challenges of ODR? In order to get to yes (or even maybe), you need to learn how to shift your ADR skills and deal with conflict remotely and virtually.

From the developers of the LLM in Dispute Resolution, the new OsgoodePD Certificate in Online Dispute Resolution (ODR) will cut through the jargon, the myths, and misconceptions, and give you a hands-on, interactive experience of new tools, technologies and approaches in dispute resolution.

Using the latest technologies and online platforms that are transforming the dispute resolution (and adjudicative landscape), leading experts will provide insight on core issues.  Focusing on the practical, over five days, you will practice core skills and get individualized feedback.  You will:

  • Understand the implications of digital transformation in dispute resolution for legal advocates, mediators, and adjudicators
  • Obtain strategies for leveraging technology to manage conflict more efficiently (and effectively)
  • Explore current ODR systems and applications (public and private), enabling you to develop a comprehensive understanding of general practices and practices of ODR
  • Practice dispute resolution techniques in sample technology platforms through simulations developed for the program
  • Identify and explain the advantages and disadvantages of ODR from the user’s perspective (including online neutrals and legal advocates)
  • Learn how to shift traditional ADR techniques and handle conflict remotely and virtually (e.g., teleconferences, video conferencing, virtual group facilitation, text-based processes, e-mail negotiation, and e-arbitration/adjudication)
  • Adapt your offline communication skills to enhance user engagement and trust in online/remote processes and practice blended processes using mixed communication channels
  • Learn about the future of information technologies in conflict avoidance and management
  • Become aware of evolving challenges in ODR and strategies to overcome these

This is a highly interactive program and space is strictly limited!

Faculty

Program Director

  • Deborah Pressman, Legal Counsel, Office of the Chief Justice – Ontario Court of Justice, previously counsel at the Ministry of the Attorney General – Tribunals Ontario; Mediator, Arbitrator and Appeals Officer, FSCO; Educator, OsgoodePD, George Brown College, and SOAR

Advisory Board

  • Nicole Aylwin, Member, Condominium Authority Tribunal (ON); Senior Research Fellow, Canadian Forum on Civil Justice; Advisor, Special Projects and Research Initiatives, Winkler Institute for Dispute Resolution, Osgoode Hall Law School
  • Colin Rule, VP Online Dispute Resolution, Tyler Technologies; Director Online Dispute Resolution – eBay and PayPal (former); Lecturer, Santa Clara Law and Stanford Law School
  • Martha Simmons, Winker Professor of Dispute Resolution; Academic Co-Director, Winker Institute & Assistant Professor, Osgoode Hall Law School
  • Shannon Salter, Chair, Civil Resolution Tribunal, BC; Adjunct Professor, UBC Allard School of Law
  • Darin Thompson, Legal Counsel, BC Ministry of Justice; Acting Legal Officer, BC Civil Resolution Tribunal
  • Nicolas Vermeys, Associate Director – Cyberjustice Laboratory; Professor – Faculty of Law, Université de Montréal

Program Faculty

  • Chris Albertyn, Arbitrator and Mediator, Albertyn Arbitration
  • Ian Darling, Chair, Condominium Authority Tribunal
  • David Goodis, Information and Privacy Commissioner of Ontario
  • Flora Hoffman, Mediator/Investigator, Information and Privacy Commissioner of Ontario
  • Rosemary Muzzi, Member, Condominium Authority Tribunal; Educator, SOAR and OsgoodePD
  • Elizabeth Nastasi, Legal Counsel, Safety, Licensing Appeals and Standards Tribunals Ontario
  • Judy Neger, Mediator, Rudolph Mediation and Arbitration Services Inc.
  • Deborah Pressman, Legal Counsel, Office of the Chief Justice – Ontario Court of Justice, Educator, Mediator, Arbitrator and Appeals Officer, FSCO (former)
  • Colin Rule, VP Online Dispute Resolution, Tyler Technologies; Director Online Dispute Resolution – eBay and PayPal (former); Lecturer, Santa Clara Law and Stanford Law School
  • Shannon Salter, Chair, Civil Resolution Tribunal, BC; Adjunct Professor, UBC Allard School of Law
  • Maria-Fernanda Acevedo Lanas, Cyberjustice Laboratory, University of Montreal
  • Martha Simmons, Winkler Professor of Dispute Resolution; Academic Co-Director, Winker Institute & Assistant Professor, Osgoode Hall Law School
  • Alex Voudouris, Lawyer and Senior Litigator, Pace Law Firm

Agenda

Fees

Fees include attendance, program materials, lunch and break refreshments for each of the days of the program.

Cert Evaluation/Assessment

In order to receive a Certificate in Online Dispute Resolution, you must attend all days of the program, and participate in classroom discussions, simulations, and activities.

Program Changes

We will make every effort to present the certificate program as advertised, but it may be necessary to change the dates, location, speakers or content with little or no notice. In the event of program cancellation, York University and Osgoode Hall Law School’s liability is limited to reimbursement of paid fees.

Cancellations and Substitutions

Substitution of registrants is permitted at any time. If you are unable to find a substitute, a full refund is available if a cancellation request is received in writing 21 days prior to the program date. If a cancellation request is made with less than 21 days notice, a $150 administration fee will apply. No other refund is available.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

FAQs

Have a question? Read our FAQs.

Program Details

Questions on program registration?
Please contact the Registration Team at osgoodepd@osgoode.yorku.ca

Questions on the program content?
Please contact the Program Lawyer:
Gail Geronimo at GGeronimo@osgoode.yorku.ca

Program Details

Date & Time

October 5-9, 2020

Location

Osgoode Professional Development Centre,
1 Dundas St. W., 26th Floor Toronto, ON

Fee per Delegate

$2,995 + HST

Newly Licensed (2017 - Present): $1,497.50 + HST

Register Now

Eligible CPD Credit Hours

Questions?

Who Should Attend

  • Mediators
  • Adjudicators
  • Professionals who are involved in resolving disputes
  • Professional who are looking to transition into online dispute resolution

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Accredited By

LawPRO

Hotels & Parking

If you require accommodations in downtown Toronto, OsgoodePD has arranged Corporate Rates with several hotels within walking distance of our downtown conference centre.

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