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Completion of this program counts towards the
Advanced Certificate in Adjudication

As the administrative justice sector grows and evolves, the ‘traditional’ adjudicator role is changing. An increasing number of boards, tribunals and agencies are requiring their adjudicators to step into the role of mediator. For even the most senior professional, this is a different skill set that must be learned and practiced.

Mediation for Adjudicators is designed to deal with the unique challenges faced by adjudicators who also mediate, before or during a hearing. You will gain confidence and improve effectiveness when dealing with conflict in a hearing, as well as in formal mediation. You will:

  • Learn how to analyze and diagnose the causes of conflict and options to manage and intervene in conflict effectively
  • Understand facilitative and evaluative approaches and techniques to support effective negotiation
  • Learn how to generate options, explore issues and develop a framework for mediation, including how to guide parties to identify common interests
  • Refine key communication skills, including active listening, framing & reframing
  • Explore the risks of mediation, “mediation-adjudication”, and consider best practices for transitioning between roles
  • Analyze the mediation theory: interest-based conflict resolution and other recommended approaches
  • Examine and practice key tools: opening remarks, mediation agreements and settlement agreements
  • Understand your professional responsibilities in this role, and how to navigate confidential and ethical dilemmas


Program Director

  • Pamela Chapman, Legal Educator and Consultant

Lead Instructor

  • Shannon Moldaver, Shannon Moldaver Dispute Resolution Inc.


  • Rosemary Muzzi, Member, Condominium Authority Tribunal
  • Deborah Pressman, Counsel, Safety, Licensing Appeals and Standards Tribunals Ontario (SLASTO)



Fees include attendance, program materials, lunch and break refreshments.

Program Changes

We will make every effort to present the certificate program as advertised, but it may be necessary to change the dates, location, speakers or content with little or no notice. In the event of program cancellation, York University and Osgoode Hall Law School’s liability is limited to reimbursement of paid fees.

Cancellations and Substitutions

Substitution of registrants is permitted at any time. If you are unable to find a substitute, a full refund is available if a cancellation request is received in writing 14 days prior to the program date. If a cancellation request is made with less than 14 days notice, a $75 administration fee will apply. No other refund is available.


Have questions? Read our FAQs.

Program Lawyer

If you have any questions or would like more information please contact:
Gail Geronimo

Program Details

Date & Time

September 23, 2019
9:00 a.m. - 4:30 p.m. EDT


Osgoode Professional Development Centre,
1 Dundas St. W., 26th Floor Toronto, ON

Fee per Delegate

$695 plus HST

Register Now

Eligible CPD Credit Hours


Who Should Attend

This program is recommended for:

  • graduates of the SOAR/OsgoodePD Certificate in Adjudication; OR
  • those with two or more years of full-time experience as an adjudicator, OR an equivalent amount of experience as a part-time adjudicator; OR
  • senior tribunal staff, such as counsel, who work closely with adjudicators and would benefit from advanced training in adjudication

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A joint program with the Society of Ontario Adjudicators and Regulators (SOAR)


Hotels & Parking

If you require accommodations in downtown Toronto, OsgoodePD has arranged Corporate Rates with several hotels within walking distance of our downtown conference centre.