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Completion of this program counts towards the
Advanced Certificate in Adjudication

As an adjudicator, it is imperative that you understand culture and recognize its role in administrative adjudication. Over the course of one day, you will learn current best practices and participate in challenging fact scenarios and role plays. Developed using a reflective template designed to encourage a systematic approach to questioning our assumptions and improving our cultural competence, specific topics include:

  • Learn how to analyze and diagnose the causes of conflict and options to manage and intervene in conflict effectively
  • The key elements of cultural competence: knowledge, skills and attitude
  • The role of implicit bias, power and privilege in the hearing room
  • Creating an inclusive and accessible hearing environment
  • Accommodation in hearing format, including accommodating disability-related needs


Program Director

  • Pamela Chapman, Legal Educator and Consultant

Lead Instructor

  • Moya Teklu, Legal Aid Ontario



Fees include attendance and program materials.

Program Changes

We will make every effort to present the certificate program as advertised, but it may be necessary to change the dates, location, speakers or content with little or no notice. In the event of program cancellation, York University and Osgoode Hall Law School’s liability is limited to reimbursement of paid fees.

Cancellations and Substitutions

Substitution of registrants is permitted at any time. If you are unable to find a substitute, a full refund is available if a cancellation request is received in writing 14 days prior to the program date. If a cancellation request is made with less than 14 days notice, a $75 administration fee will apply. No other refund is available.


Have questions? Read our FAQs.

Program Details

Questions on program registration?
Please contact the Registration Team at osgoodepd@osgoode.yorku.ca

Questions on the program content?
Please contact the Program Lawyer:
Gail Geronimo at GGeronimo@osgoode.yorku.ca

Program Details

Date & Time

October 14, 2020
9:00 a.m. - 4:30 p.m.


Online - Live, interactive

Fee per Delegate

$695 + HST

Register Now

Printable Registration Form

Eligible CPD Credit Hours


Who Should Attend

This program is recommended for:

  • graduates of the SOAR/OsgoodePD Certificate in Adjudication;
  • those with two or more years of full-time experience as an adjudicator, OR an equivalent amount of experience as a part-time adjudicator; OR
  • senior tribunal staff, such as counsel, who work closely with adjudicators and would benefit from advanced training in adjudication

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