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To celebrate our 20th anniversary, we brought together expert panels to explore some of the most critical issues for Canadians in 2016. Now available On Demand for those who didn't get to join us in person. #20atOsgoodePD

Hear from three distinguished speakers who have held very public, and sometimes acrimonious, roles as “public watchdogs”. What have they learned that can help us protect the independence of these roles? Topics include:

  • The Role and Impact of Independence
  • Mechanisms and Techniques to Safeguard Independence
  • Factors that Shape the Experience of the “Watchdog” Institution
  • The Role of Media in shaping/influencing our work



  • Lorne Sossin, Dean & Professor, Osgoode Hall Law School; Faculty LLM in Administrative Law, OsgoodePD


  • Fiona Crean, Ombudsman, HydroOne (formerly Ombudsman, City of Toronto)
  • Kevin Page, Jean-Luc Pepin Research Chair, Faculty of Social Sciences, University of Ottawa; Author, Unaccountable: Truth and Lies on Parliament Hill; (formerly Canada’s first Parliamentary Budget Officer)
  • Howard Sapers, Correctional Investigator for Canada

20th Anniversary Speaker Series

Check out the rest of the series focused on some of today’s hot and timely topics.


The video stream will be sent to you via email as soon as registration is successfully processed.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web - Program On Demand

Date Recorded
April 26, 2016
Running Time


Fee per Delegate


Watch Now

Eligible CPD Credit Hours


Who Should Attend

  • Lawyers & In-House Counsel
  • Regulators
  • Ombuds (working in legislated roles or in public and private sector organizations or associations established by policy, Charter, Order-in-Council, etc.)
  • Assistant / Deputy Ombuds, and Directors in Ombuds offices
  • Early Resolution Staff
  • Conflict Resolution Staff working in an Ombuds context
  • Dispute Resolution Officers
  • Fairness Commissioners/ Fairness Practitioners
  • Integrity Commissioners
  • Citizens’ Representatives
  • Investigators / Senior Investigators in an Ombuds context
  • Complaint-handling staff in both private and public sector organizations
  • Public Editors (at newspapers and other media outlets)
  • Legal or other specialized counsel to Ombuds Offices

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