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While you can’t necessarily control everything around you, or larger industry trends, you can control how you or your law firm respond to change. No matter what area of practice or experience level, successful legal professionals are able to quickly and efficiently respond to changes demanded of them by the marketplace in general and clients in particular.

In order to successfully adjust your practice to meet these ever-changing client expectations and needs, this 60-minute OsgoodePD webinar will provide you a with a clear and proactive 4-step process. You’ll learn how to successfully identify, plan and introduce the changes needed to get you from where you are, to where you need (or want) to be. This can be as simple as creating a vision on your profitability or on much larger scale such as implementing automated contract review or billing practices. Specific topics include:

  • Reactive vs. proactive change and why it’s particularly relevant to the legal industry
  • Current trends in the legal industry
  • How people are wired to deal with change and its impact on change initiatives
  • Dealing with resistance to change
  • Identifying needs, opportunities and barriers to change
  • Prioritizing & planning next steps
  • Strategies for implementation

Plus! This session will provide you with needed information, tools, documents and checklists to ensure you can easily incorporate data analysis into your practice.


  • Melissa LaFlair, PMP, LLB, Ivey HBA
    LaFlair Legal and Project Management Services

Group Discounts

Please note that the group discount is only available when paying for members of the same organization, at the same time, and payment is made with one invoice.

Webcast Fee per Delegate

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee
Boardroom rates available.


The video stream will be sent to you via email as soon as payment is successfully processed.


All sales are final. Please make all enquiries related to program content and CPD/MCLE credit hours prior to purchase.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web-On Demand

Date Recorded
December 6, 2016
Running Time


Fee per Delegate

Individual Session
$175 plus HST

Series (3 Sessions)
$375 plus HST

Buy Session 3 Now

Eligible CPD Credit Hours


Who Should Attend

  • Lawyers
  • Law firms quoting fees to companies
  • Clients or setting legal budgets
  • In-House
  • Law firms managing matters/departments/teams

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Each jurisdiction has its own guidelines for CPD credit for online/archived programming. Click here to learn what credit may be claimed.

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