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Professional responsibility is undergoing a profound reset in response to cultural change: are you ready?

This new program is designed to fully meet the Law Society of Ontario’s Equity and Inclusion Professionalism CPD requirement.

Members of the legal profession – both lawyers and licensed paralegals – have a special responsibility to respect the requirements of human rights law and to honour the obligation not to discriminate. That requirement, along with other core obligations such as integrity, competence and the provision of quality service, makes cultural competence a critical job skill of growing importance.

  • What is cultural competence and how does it relate to professional responsibility?
  • Current thinking on implicit bias, power, privilege and the legal system, with practical implications for your practice
  • Marginalization, systemic discrimination and effects in the legal system and profession
  • Cultural orientations, assumptions and stereotyping as they relate to dispute resolution and key aspects of legal processes
  • Effective intercultural communication, including challenging areas such as micro-aggressions and use of humour
  • Other key cultural competence skills, such as the use of templates and benchmarks to reduce implicit bias
  • How to deal with issues of culture in legal cases, including calling evidence, relying upon cultural interpretation, and making arguments

Interactive components built into each session will give attendees the opportunity to engage more deeply with the principles under discussion and to build new skills and enhance existing ones.

Confirmed Faculty


  • Pamela Chapman, Legal Educator and Consultant
  • Nafisah Chowdhury, Miller Thomson LLP
  • Muneeza Sheikh,Levitt LLP
  • Emma Phillips, Goldblatt Partners LLP
  • Shawn Richard, Lenkinski Law; President, the Canadian Association of Black Lawyers (CABL)
  • Marisha Roman, Member, Social Justice Tribunals of Ontario; Lead, SJTO Indigenous Insights Initiative; formerly Aboriginal Initiatives and Policy Counsel, The Law Society of Upper Canada
  • Umta Shino Licensed Paralegal, Precision Paralegal Services LLP


Group Discounts and Financial Assistance

Please note that the group discount is only available when paying for members of the same organization, at the same time, and payment is made with one invoice.  For financial assistance, please email financialaid-opd@osgoode.yorku.ca

Webcast Fee per Delegate

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee
Boardroom rates available.


The video stream will be sent to you via email as soon as payment is successfully processed.


All sales are final. Please make all enquiries related to program content and CPD/MCLE credit hours prior to purchase.


Have a question? Read our FAQs.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web - On Demand

Date Recorded
April 6, 2018
Fee per Delegate

$595 plus HST

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Eligible CPD Credit Hours


Who Should Attend

  • All lawyers and paralegals in Canada.

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Here’s what past attendees said about OsgoodePD programs in human rights, indigenous law and related areas:

“Excellent…really good, knowledgeable speakers with practical on-the-ground experience and examples”

Barbara Brownlee, Head, Environmental Services, MTO.

“Built an understanding of the challenges organization face”

Dave Wakely President, Peel Paramedic Union. OPSEU Local 277.

“Content and schedule were exactly what I was looking for”

Clara Lauziere, Consultation Support Officer, Ministry of Northern Development and Mines (Ontario).

Sponsor A Program

Looking for an innovative way to market your firm’s products or services?

Consider sponsoring an OsgoodePD Continuing Legal Education program or event.