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Legal practice has changed. In order to remain relevant and successful, lawyers, law firms and legal departments (of all sizes) must have a clear understanding of industry trends and how this has impacted legal practice and the role of lawyers.

In this OsgoodePD webinar, leading industry experts will give you practical tips and solutions you – and your practice – need in order to initiate and implement the change required to set yourself up for success now and in the future. Whether its understanding and organizing internal processes, staff training or implementing technology, specific topics include:

  • Impact of the changing landscape on lawyers’ approach to client management, files and client relationships
  • Barriers and opportunities for making necessary change
  • Trends in adoption and development of technology from sole practitioner to large law
  • Identifying required sills in a volatile, uncertain, complex and ambiguous environment – how can you remain grounded yet agile?
  • Strategies for championing innovation and/or incorporating change into your practice – whether a new call or senior practitioner
  • Opportunities to embrace the change and thrive

Register for all three webinars in the series and take advantage of bundled pricing!



  • Melissa LaFlair, PMP, LLB, Ivey HBA,
    LaFlair Legal and Project Management Services

Faculty (this session)

  • Mara Nickerson, Chief Knowledge Officer, Osler Hoskin & Harcourt LLP
  • Omar Ha-Redeye, Fleet Street Legal; Legal Educator
  • Ginevra Saylor, National Director, Knowledge Management, Dentons LLP

Group Discounts and Financial Assistance

Please note that the group discount is only available when paying for members of the same organization, at the same time, and payment is made with one invoice.  For financial assistance, please email financialaid-opd@osgoode.yorku.ca

Webcast Fee per Delegate

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee
Boardroom rates available.


The video stream will be sent to you via email as soon as payment is successfully processed.


All sales are final. Please make all enquiries related to program content and CPD/MCLE credit hours prior to purchase.


Have a question? Read our FAQs.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web - On Demand

Date Recorded
December 15, 2017
Running Time


Fee per Delegate

Individual Session
$149 plus HST

Series (3 Sessions)
$325 plus HST

Buy Session 3 Now

Eligible CPD Credit Hours


Who Should Attend

  • Lawyers
  • Law firms quoting fees to companies
  • Clients or setting legal budgets
  • In-House
  • Law firms managing matters/departments/teams

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