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The number of self-represented parties in adjudicative hearings continues to rise. This is no longer a trend. As an adjudicator, you must ensure you are able to run a fair and efficient hearing, while also ensuring the parties are heard. When faced with a party who is self-represented, how do you balance these sometimes competing interests? For counsel, how can you create a constructive working relationship with the self-represented party, without compromising your clients’ position?

Referencing real-life case scenarios, this expert panel will discuss:

  • The changing adjudicative landscape
  • Strategies for managing the hearing
  • Educating self-reps vs. advising – where is the line?
  • Best practices when communicating with self-reps
  • Strategies to ensure efficient and fair hearings
  • What should you do if the self-rep’s capacity is in question?

Plus! You will receive unlimited 90-day online access to program archive. You will be able to watch when, and where you choose along with the ability to review any key points.

Register for all three webinars in the series and take advantage of bundled pricing!


Moderator (all sessions)

  • Lorne Sossin, Dean, Osgoode Hall Law School

Faculty (all sessions)

  • Patrick Kelly, Vice-Chair, Ontario Labour Relations Board (OLRB)
  • Noeline Paul, Immigration and Refugee Board of Canada (former)
  • David Wright, Chair, Law Society Tribunal

Group Discounts and Financial Assistance

Please note that the group discount is only available when paying for members of the same organization, at the same time, and payment is made with one invoice.  For financial assistance, please email financialaid-opd@osgoode.yorku.ca

Webcast Fee per Delegate

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee
Boardroom rates available.


The video stream will be sent to you via email as soon as payment is successfully processed.


All sales are final. Please make all enquiries related to program content and CPD/MCLE credit hours prior to purchase.


Have a question? Read our FAQs.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web - On Demand

Date Recorded
November 15, 2017
Running Time


Fee per Delegate

Individual Session
$175 plus HST

Series (3 Sessions)
$395 plus HST

Buy Session 2 Now

Eligible CPD Credit Hours


Who Should Attend

  • Legal professionals who appear before boards, agencies or tribunals
  • Government counsel
  • Tribunal counsel
  • Tribunal, board members
  • Adjudicators
  • Regulators
  • Recent and prospective appointees to administrative agencies, boards and tribunals
  • Professional regulators, Colleges, Universities & Associations
  • Members of disciplinary bodies
  • Adjudicators from the provincial, federal or municipal sectors
  • Leaders required to conduct hearings in the broader public sector, including health and education

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What past attendees have said:

“The series was moderated really well and each of the presenters provided a new perspective for me.”

“The presentations were delivered so that participants with any level of expertise could gain knowledge [and] tips.”

“Great moderator. Good discussion. Relevant topics.”

“Very good. [The webinars] covered a range of timely issues.”

A joint program with the Society of Ontario Adjudicators and Regulators (SOAR)