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It is projected 25% of the population in Canada will be over the age of 65 by 2041. As a professional who advises or works with elderly clients, or organizations that serve elderly clients, you must have a current and in-depth understanding of not only the issues that are affecting aging clients and their families, but also the resources available to assist them.

Elderly clients present a unique and challenging array of challenges. This session will provide insight on resources available to assist the elderly, along with clarifying processes and eligibility requirements. Topics include:

  • What services are provided and how to determine eligibility?
  • Who makes the determination of eligibility for services and placement?
  • Specialized services provided: Nurse Practitioners Supporting Team Averting Transfers (NPSTAT), Rapid Response Nurses (RRN) and Mental Health and Addiction Nurses (MHAN)
  • When and how to refer to the CCAC for services or LTC application
  • Placement to LTC overview- understanding the process


  • LISA MIZZI, Program Director, Client Services, Central East Community Care Access Centre

Multi-Viewer Purchase:

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee


The video stream, including link to program materials will be sent to you via email as soon as payment is successfully processed.


All sales are final. Please make all enquiries related to program content and CPD/MCLE credit hours prior to purchase. In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web  - On Demand

Running Time


Date Recorded
November 4, 2015
Running Time


Fee per Delegate

$99 plus HST

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Eligible CPD Credit Hours


Who Should Attend

  • Lawyers working in the areas of wills and estates, estate litigation, family law, elder law and health law/li>
  • In-House Counsel for Long-Term Care; Retirement or Health facilities/li>
  • Managers, Administrators and Operators of Long-Term Care, Retirement or Health facilities/li>
  • Directors of Care/li>
  • Social Workers/li>
  • Medical Professionals/li>
  • Long-Term Care Consultants/li>
  • Risk Managers/li>
  • Patient Care Advocates

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