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This OsgoodePD program, designed and delivered by an expert faculty of practitioners and adjudicators, will provide you with the tools you need to be an effective advocate in residential landlord and tenant law.

In this full-day course, you will hear about all of the key components of residential landlord and tenant law and practice.  Whether it’s navigating the maze of applications available to landlords and tenants, understanding the Residential Tenancies Act and the available remedies, or assessing whether to appeal a decision, this program will provide you with the practical tips and strategies you need to effectively advocate for your client.

Topics include:

  • Strategies and best practices for appearing for landlords or tenants
  • Negotiating the labyrinth of applications at the Landlord and Tenant Board including tenant maintenance applications and tenant applications based on interference with reasonable enjoyment
  • Handling evictions (from both tenants’ and landlords’ perspectives)
  • Addressing and resolving commonly-encountered issues when appearing for the landlord or the tenant
  • How to make persuasive submissions on costs
  • Tips on handling post-decision enforcement, reviews and appeals.


Program Chairs

  • Jack Fleming, Executive Director, North Peel & Dufferin Community Legal Services
  • Joe Hoffer, Cohen Highley LLP
  • Eli Fellman, Legal Counsel, Social Justice Tribunals Ontario
  • Jane L. Ferguson, Barrister & Solicitor
  • Kenneth Hale, Director, Advocacy and Legal Services, Advocacy Centre for Tenants-Ontario (ACTO)
  • Tracy Heffernan, Provincial Director, Tenant Duty Counsel Program, Advocacy Centre for Tenants Ontario; Organizing/Litigation Lawyer, Parkdale Community Legal Services
  • Doug Levitt, Horlick Levitt Di Lella LLP
  • Kristin Ley, Cohen Highley LLP
  • Dania Majid, Staff Lawyer, Advocacy Centre for Tenants Ontario (ACTO)
  • Benjamin Ries, Downtown Legal Services, University of Toronto
  • Martin Zarnett, Zarnett Law Professional Corporation


 View Brochure PDF

Group Discounts for CPD Programs

For boardroom and multi-purchase rates, please email us.
OsgoodePD offers group rates for both on site and webcast formats. Please note these are only available when registering for members of the same organization, at the same time, and payment is made with one invoice.


After your purchase is complete, the course will appear in the Order History of your OsgoodePD account with a link to "Take Online Course". Once you click "Take Online Course" you will be forwarded to the Moodle page with the materials link. The program video link with be unlocked on the day of the program. You will have access to the video for 90 days.

Program Changes

We will make every effort to present the program as advertised, but it may be necessary to change the dates, location, speakers or content with little or no notice. In the event of program cancellation, York University and Osgoode Hall Law School’s liability is limited to reimbursement of paid fees.

Cancellations, Substitutions and Refunds

Substitution of registrants is permitted at any time. If you are unable to find a substitute, a full refund is available if a cancellation request is received in writing 14 days prior to the program date. If a cancellation request is made with less than 14 days notice, a $75 administration fee will apply. No other refund is available.


Have a question? Read our FAQs.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Date Recorded

April 6, 2018

Program Details

Date & Time

April 30, 2018
9:00 a.m. – 4:30 p.m. EDT


Web - Replay

Fee per Delegate

$525 plus HST

Register Now

Printable Registration Form

Eligible CPD Credit Hours


Who Should Attend

  • Paralegals and Lawyers appearing at the Landlord and Tenant Board

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“Within the first 1/2 hour of the program, I learned some valuable information which essentially paid for the course. Thank you!”
Paul Kyte, Paralegal, Paul Kyte Professional Corporation

“Very diverse group of speakers who cater to a variety of attendees. Thank you for providing some excellent materials. Course binders are A+” 
Conner Godin, STAMM Investments Limited

“All of the sessions were very informative. I learned a lot and it was interesting from beginning to end.” 
Karen Scott, Paralegal, HGR Graham Partners LLP

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Consider sponsoring an OsgoodePD Continuing Legal Education program or event.