A world leader in law school lifelong learning
Contact Us

Imperative to the success of any legal practice – in what is described as a “buyer’s market of legal services” – sophisticated lawyers must not only be able to understand what resources are required to meet client needs, you must also be able to assess options for meeting those needs and strategize on what approach will work best for you and your practice.

Whether you are running your own practice (sole practitioner or large law firm) or practice in-house (on your own or as part of a team), the ability to remain agile and provide relevant, value added services to your clients is essential. Even if you’re the only lawyer involved, there are numerous non-traditional skills that are part of successfully meeting client’s needs. Topics covered include:

  • What is the changing scope of services clients are expecting for legal matters?
  • What is the role of allied professionals in the provision of legal services?
  • What resources, tools and support are available to you?
  • Assessing needs – how do you determine what skills or resources are required?
  • Strategies for filling identified skill gaps:
    • Cost / benefit considerations
    • Opportunity costs to consider
    • Considerations when hiring consultants
  • How to measure the effectiveness of resources – determining KPIs; balancing long and short term benefits

Register for all three webinars in the series and take advantage of bundled pricing!


Moderator (all sessions)

  • Melissa LaFlair, PMP, LLB, Ivey HBA,
    LaFlair Legal and Project Management Services

Faculty (all sessions)

  • Robert Bell, Co-Chair Toronto Legal Knowledge Management Forum; Assistant General Counsel and Legal Knowledge Officer, RBC (former)
  • Sukesh Kamra, National Director, Knowledge Management, Norton Rose Canada
  • Lesha VanDerBij, VP Strategy, Codify Legal Publishing Inc.

Group Discounts

Please note that the group discount is only available when paying for members of the same organization, at the same time, and payment is made with one invoice.

Webcast Fee per Delegate

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee

Program Changes

We will make every effort to present the program as advertised, but it may be necessary to change the dates, location, speakers or content with little or no notice. In the event of program cancellation, York University and Osgoode Hall Law School’s liability is limited to reimbursement of paid fees.

Substitutions, Cancellations and Refunds

Substitution of registrants is permitted at any time. If you are unable to find a substitute, a full refund is available if a cancellation request is received in writing 2 days prior to the program date. If a cancellation request is made with less than 2 days notice, a $50 administration fee will apply. No other refund is available.


Have a question? Read our FAQs.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Questions on program registration?
Please contact the Registration Team at osgoodepd@osgoode.yorku.ca

Questions on the program content?
Please contact the Program Lawyer:
Heather Gore Liddell at hgoreliddell@osgoode.yorku.ca

Program Details

Date & Time

December 1, 2017
12:00pm – 1:00pm EST



Fee per Delegate

Individual Session
$149 plus HST

Series (3 Sessions)
$325 plus HST

Register Now for
Session 2

Printable Registration Form

Eligible CPD Credit Hours


Who Should Attend

  • Lawyers
  • Law firms quoting fees to companies
  • Clients or setting legal budgets
  • In-House
  • Law firms managing matters/departments/teams

Back to top

Sponsor A Program

Looking for an innovative way to market your firm’s products or services?

Consider sponsoring an OsgoodePD Continuing Legal Education program or event.