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This OsgoodePD program, designed and delivered by an expert faculty of practitioners and adjudicators, will provide you with the tools you need to be an effective advocate in residential landlord and tenant law.

In this new, full day course you will hear about all of the key components of residential landlord and tenant law and practice. Whether it’s navigating the maze of applications available to landlords and tenants, understanding the Residential Tenancies Act and the available remedies, or assessing whether to appeal a decision, this program will provide you with the practical tips and strategies you need to effectively advocate for your client.

Topics include:

  • Strategies and best practices for appearing for landlords or tenants
  • Negotiating the labyrinth of applications at the Landlord and Tenant Board including tenant maintenance applications and tenant applications based on interference with reasonable enjoyment
  • Handling evictions (from both tenants’ and landlords’ perspectives)
  • Addressing and resolving commonly-encountered issues when appearing for the landlord or the tenant
  • How to make persuasive submissions on costs
  • Tips on handling post-decision enforcement, reviews and appeals



  • Dr. Lilian Ma, former Associate Chair, Landlord and Tenant Board, Social Justice Tribunals Ontario (SJTO)
  • Louis Bourgon, former Member, Landlord and Tenant Board, Social Justice Tribunals Ontario
  • Jack de Klerk, Director of Legal Services, Neighbourhood Legal Services
  • Eli Fellman, Legal Counsel, Social Justice Tribunals Ontario
  • Jane L. Ferguson, Barrister & Solicitor
  • Jack Fleming, Executive Director, North Peel and Dufferin Community Legal Services
  • Tracy Heffernan, Provincial Director, Tenant Duty Counsel Program, Advocacy Centre for Tenants Ontario; Organizing/ Litigation Lawyer, Parkdale Community Legal Services
  • Joe Hoffer, Cohen Highley LLP
  • Doug Levitt, Horlick Levitt Di Lella LLP


Group Discounts

Please note that the group discount is only available when paying for members of the same organization, at the same time, and payment is made with one invoice.

Webcast Fee per Delegate

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee
Boardroom rates available.


The video stream, including link to program materials will be sent to you via email as soon as payment is successfully processed.


All sales are final. Please make all enquiries related to program content and CPD/MCLE credit hours prior to purchase.


Have a question? Read our FAQs.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web - On Demand

Date Recorded
April 21, 2017
Running Time


Fee per Delegate

$525 plus HST

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Eligible CPD Credit Hours


Who Should Attend

  • Lawyers and Paralegals appearing at the Landlord and Tenant Board

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“Within the first 1/2 hour of the program, I learned some valuable information which essentially paid for the course. Thank you!”
Paul Kyte, Paralegal, Paul Kyte Professional Corporation

“Topics were excellent, particularly for me as a paralegal who appears regularly at the Landlord & Tenant Board.”
Emma Sims, Paralegal, Cohen Highley LLP


Each jurisdiction has its own guidelines for CPD credit for online/archived programming. Click here to learn what credit may be claimed.

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