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Numbers. Statistics. KPI’s. Data. Unfamiliar and confusing territory for most legal professionals. With skyrocketing legal costs and clients looking for more accountability and transparency, it’s important that you know how to measure and communicate your performance. Whether your client is a husband and wife drafting a will, or a large corporation involved in a complex M&A transaction, all clients are asking their legal professionals to provide reliable budgets and options, or require RFP’s for all legal matters. In order to remain competitive in this complex legal market, understanding and working with numbers is essential to any thriving legal practice.

This OsgoodePD webinar will provide you with a 6-step process to figure out what data you need to gather and understand what matters and why. The steps are universal and can be applied in any setting. If you work in-house, in a law firm, solo practice, or operate in an environment with law office managers, having a grasp on key performance indicators and numbers will ensure the success of your practice. Not only will you better manage the business side of your practice, but you will also be able to clearly see your clients’ perspectives so you can better meet their objectives. Using sample tables and documents, specific topics include:

  • Understanding what data is & where it exists
  • Using data to eliminate and manage risk
  • Tips and templates for invoicing and docketing
  • Establish thresholds & sorting filters
  • Identifying trends and red flags
  • Prioritizing next steps

Plus! This session will provide you with needed information, tools, documents and checklists to ensure you can easily incorporate data analysis into your practice.


  • Melissa LaFlair, PMP, LLB, Ivey HBA
    LaFlair Legal and Project Management Services

Group Discounts

Please note that the group discount is only available when paying for members of the same organization, at the same time, and payment is made with one invoice.

Webcast Fee per Delegate

2-3 delegates: 25% off program fee
4-10 delegates: 30% off program fee
11+ delegates: 35% off program fee
Boardroom rates available.


The video stream will be sent to you via email as soon as payment is successfully processed.


All sales are final. Please make all enquiries related to program content and CPD/MCLE credit hours prior to purchase.

Technical Support

In the event you experience technical difficulties, please contact opdsupport@osgoode.yorku.ca for assistance.

Program Details

Delivery Method

Web- On Demand

Date Recorded
November 29, 2016
Running Time


Fee per Delegate

Individual Session
$175 plus HST

Series (3 Sessions)
$375 plus HST

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Eligible CPD Credit Hours


Who Should Attend

  • Lawyers
  • Law firms quoting fees to companies
  • Clients or setting legal budgets
  • In-House
  • Law firms managing matters/departments/teams

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Each jurisdiction has its own guidelines for CPD credit for online/archived programming. Click here to learn what credit may be claimed.

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